ITIL is the new buzz word in the IT world, right from the career to market trends- you can find it everywhere. Although it is selling like pancakes now, if we look back to five years then- you may find that nobody outside the UK was aware of ITIL. Regardless of all the buzz in the market, there are many who are not aware of the ITIL or have something to ask about it. Well, here are some highlights that will answer some of the frequently asked questions.

What does ITIL stand for?

The ITIL is the abbreviated term for “Information Technology Infrastructure Library”. The ITIL Training Course for Certification contains key practices that are required to develop and execute IT service management. Successfully obtaining the ITIL offers several organizational benefits including the growth, reduction of cost and agility; and more business efficiency.

Is ITIL methodology or framework?

No, ITIL is not the methodology but the framework used for the organizational needs

What is the cost of the ITIL- foundation course?

E-learning is one of the fastest self-paced ways to learn about learn and prepare for the ITIL certification. ProICT Training offers ITIL V4 Training Course for Certification package that includes, study material, recorded videos (on-demand) previous exam questions, practice questionnaires and full support throughout the course. Candidates can directly visit the website to enroll in the e-learning course.  

What is ITSM?

The ITSM is the short term used stands for IT service management that is designed to meet the organizational needs. ITIL is one of the widely used frameworks for implementing ITSM.

How can I get the ITIL certification?

To be recognized as the certified ITIL expert, the candidate needs to get the ITIL certification by cracking the certificate exam. Moreover, there are different levels in the ITIL and each of the levels unlocks new career opportunities.

Is ITIL a tool?

No, ITIL is not the tool. However, you may need to use one or two tools while implementing aspects of ITIL.

What are the levels of ITIL?

There are three main levels of ITIL:

• Foundation: this level of certification delivers the basic knowledge about the framework.
• Practitioner: this level delivers the knowledge to understand the model to a degree necessary to apply the ITIL application.
• Manager: this level delivers knowledge and skills to manage the ITIL function.

What are the stages of ITIL V3?

The five stages of ITIL V3 lifecycle are:

• Service strategy
• Service design
• Service transition
• Service operation
• Continual Service Improvement

How many companies across the world have successfully adopted ITIL? 

On the current basis, more than 10000 organizations across the globe have successfully adopted ITIL.

Does ITIL improve communication?

The ITIL framework help organization to follow the circular process which ensures that IT services are rightly understood throughout the business. The process involves all the employees create seamless communication so, everyone will stay on the same page.

Is there any target level employees that must pursue ITIL certification?  

ITIL is not specifically designed for those in management or leadership positions. Actually, it offers benefits to all levels of employees including customer staff, IT managers, and IT professionals. The further enhance the productivity and efficiency of the employees.

Now I hope that all of your questions regarding the ITIL and ITSM Training Courses and if not then, free to visit the ProICT Training.